VIP Services

For customers who need a stress free travel experience in the San Juan Airport, our VIP Agents will take care of everything you need from Arrival to Departure. We will assist you to get you through the airport faster with less hassle.

From Arrival to Departure, or in Transit, our agents are prepared to make sure our customers will have a stress free journey. We have more than 30 years of experience in handling high end passengers. In our years of experience, we have gotten to know our customers and our agents are prepared to cater to your needs from help with luggage, printing boarding passes, arranging meeting your driver and any other specific needs.

Arrival VIP

From commercial and private flights, our agents will meet our clients at the aircraft or arrival gate, holding a sign with the name provided and will escort the VIP to the connecting flight or transportation.

  • Welcome assistance ( Meet and greet) 
  • Porter Service 
  • Transfer from terminal to FBO 
  • Transfer from gate to gate ( In Transit passengers) 
  • Coordinate meeting point with clients driver 

Departure VIP

When leaving in a commercial or private flight, our agents are prepared to make this transition as hassle free as possible. Our agents will track your flight and keep you posted if there are any delays, can print out boarding pass and bag tags and will arrange to have a porter with them for your arrival.

  • Welcome assistance ( Meet and greet) 
  • Porter Service 
  • Check in assistance 
  • Lounge Service ( Global Lounge) 
  • Escort to aircraft